manis33 Privacy Policy

1 Introduction

This Privacy Policy governs the collection, processing, storage, disclosure and protection of personal data by manis33 in connection with the operation of the website at manis33.cam and any associated account features, gambling services, promotional tools and support channels. References to "manis33", "we", "us" or "our" mean the operating entity responsible for this platform. References to "you" or "user" mean any individual who visits, registers with or uses manis33.

By accessing manis33 or providing personal information, you acknowledge that you have read and understood this Privacy Policy and agree to the processing described herein. If you do not accept these practices, you should discontinue use of the website and close your account where applicable. This policy applies to users accessing manis33 from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam and all other locations.

2 Definitions

• Personal Data — any information that identifies or can reasonably identify a natural person, including name, identity document number, contact details, device identifiers and payment references.
• Processing — any operation performed on personal data, including collection, recording, storage, consultation, use, disclosure, transmission, restriction or deletion.
• Data Controller — manis33, which determines the purposes and means of processing personal data related to this platform.
• Third-Party Processor — a service provider engaged by manis33 to perform specific processing functions under documented instructions, such as payment verification, identity checking or analytical reporting.
• Consent — a freely given, specific, informed and unambiguous indication by the user that they agree to processing of their personal data for a stated purpose.
• Cookie — a small text file placed on a user's device by a website to enable session management, preference storage or behavioural analysis.

3 Personal Data Collected

manis33 may collect the following categories of personal data depending on the features used and the stage of the account relationship:

manis33 does not intentionally collect sensitive categories of personal data (such as health, religion or biometric data for identification) unless explicitly required by a legal obligation and only with appropriate safeguards in place.

4 Purposes and Legal Bases for Processing

Personal data collected by manis33 is processed only for specific, legitimate and documented purposes. The primary purposes and corresponding bases are:

• Account registration and management — necessary for the performance of the user agreement, including creation and maintenance of a manis33 account.
• Identity and age verification — necessary to comply with legal obligations and to ensure only adults aged 21 and above can access gambling services.
• Payment processing — necessary to facilitate MYR deposits and withdrawals through supported channels including e-wallets, DuitNow, FPX and Malaysian banks.
• Fraud prevention and security — necessary for the legitimate interest of protecting users and manis33 from fraudulent activity, unauthorised access and financial crime.
• Responsible gambling controls — necessary for legal compliance and to give effect to self-exclusion, deposit limits and other player-protection tools.
• Customer support — necessary for the performance of the user agreement, including resolution of account, payment and gameplay queries.
• Service improvement and analytics — processed on the basis of legitimate interest to understand how manis33 is used and to improve content, navigation and functionality.
• Legal and regulatory compliance — necessary to comply with applicable legal obligations, court orders or regulatory requirements.
• Direct communications regarding material account changes — necessary for the performance of the agreement; promotional communications are based on consent where required.

5 Data Sharing and Third-Party Processors

manis33 does not sell personal data. Personal data may be shared with third-party processors engaged to assist in delivering manis33 services, subject to documented data-processing agreements and instructions consistent with this policy. Categories of processor include:

• Payment service providers — to facilitate MYR transactions through Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong and other supported channels.
• Identity verification providers — to perform KYC checks, document authentication and age-verification screening.
• Fraud prevention and compliance services — to screen for unusual patterns, match against sanctions lists and assist with anti-money-laundering controls.
• Technology and hosting providers — to maintain platform infrastructure, data storage and security services.
• Analytics services — to generate aggregated, anonymised usage data for platform improvement.

Personal data may also be disclosed to regulatory bodies, law enforcement agencies or courts where manis33 is legally required to do so, or where disclosure is necessary to protect the rights, safety or property of users and the platform.

6 Data Retention

Personal data is retained for as long as necessary to fulfil the purposes for which it was collected, to maintain a manis33 account in an active or dormant state, and to satisfy applicable legal, regulatory, audit or dispute-resolution requirements.

Account-related data may be retained for a defined period following account closure. Transaction and verification records may be kept longer where required by financial crime regulations. Data held solely for analytics is anonymised or deleted when it is no longer operationally necessary. Specific retention periods for particular data categories are available on request through manis33 support.

7 Cookies and Tracking Technologies

manis33 uses cookies and similar technologies including browser storage and session tokens to support the operation of the website. The main categories of cookie in use are:

• Strictly necessary cookies — essential for website functions such as login sessions, account security tokens and navigation. These cannot be disabled without affecting core functionality.
• Functional cookies — used to remember user preferences such as language, region and display settings across sessions.
• Analytical cookies — used to collect anonymised data about page visits, feature usage and site performance to guide improvements to the manis33 experience.
• Security cookies — used to detect and prevent fraudulent access, unusual login patterns and automated abuse of account functions.

Users may manage cookie preferences through their browser settings. Disabling certain cookies may affect the performance or availability of specific manis33 features. Third-party cookies placed by payment or verification providers are governed by those providers' privacy notices.

8 Security Measures

manis33 applies technical and organisational measures designed to protect personal data against accidental loss, unauthorised access, unlawful processing and disclosure. Measures include encryption of data in transit, access controls limiting internal data access to authorised personnel, routine security reviews and documented incident-response procedures.

While manis33 takes security seriously, no internet-based service can guarantee absolute security. Users can contribute to account security by choosing a strong, unique password, not sharing credentials, protecting their device and reporting suspected unauthorised access promptly. Support should be contacted at [email protected] — displayed as plain text only, not as a clickable link.

9 User Rights

Subject to applicable law and operational constraints, manis33 users may exercise the following rights with respect to their personal data:

• Right of access — request confirmation of whether manis33 holds personal data about you and obtain a copy of that data.
• Right to rectification — request correction of inaccurate or incomplete personal data held by manis33.
• Right to erasure — request deletion of personal data where it is no longer necessary, subject to legal retention obligations, regulatory requirements and outstanding account matters.
• Right to restriction — request that processing be restricted in specific circumstances pending verification, objection review or legal assessment.
• Right to data portability — request, where technically feasible and legally applicable, a structured copy of personal data you have provided to manis33.
• Right to object — object to processing based on legitimate interest, including processing for analytical purposes, where your individual circumstances warrant consideration.
• Right to withdraw consent — withdraw previously given consent for optional processing activities at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact manis33 support using the details provided in the Contact section below. manis33 will aim to acknowledge your request promptly and respond within a reasonable timeframe consistent with applicable requirements. Identity verification may be required before a request can be fulfilled.

10 Age Restrictions and Minors

manis33 is strictly intended for adults aged 21 and above. The platform does not knowingly collect personal data from individuals under 21 years old. If manis33 becomes aware that personal data has been provided by a person under the required age, that data will be deleted and the account closed. Any person who suspects a minor is attempting to use manis33 should contact support immediately.

11 Links and Third-Party Content

manis33 may reference payment providers (such as Maybank, CIMB, Touch 'n Go eWallet) and other service partners in an informational context. This Privacy Policy applies only to personal data processed by manis33. Any personal data submitted directly to a third-party payment processor, bank or verification service is handled under that party's own privacy notice. Users should review those notices before submitting information.

12 Changes to This Privacy Policy

manis33 may update this Privacy Policy to reflect changes in data-processing practices, legal requirements, platform features or security standards. The revised effective date will be displayed at the top of this page. Material changes that significantly affect how personal data is used may be communicated through an account notice or another appropriate channel.

Continued use of manis33 following publication of a revised policy constitutes acceptance of the updated terms where permitted by applicable law. If you do not accept a material change, you should discontinue use and contact support to arrange account closure and data matters.

13 Contact Us

For privacy-related questions, data-access requests, erasure requests or concerns about how manis33 processes personal information, please contact the support team using the details below.

Email: [email protected]
Support availability: 24 hours a day

The email address above is displayed as plain text only and is not a clickable link. When submitting a privacy request, include a clear description of your request and your account identifier. Do not include passwords, one-time codes or full payment card details in any communication.